recently learned that reporters, Alibaba jointly Zhejiang entry-exit inspection and Quarantine Bureau, to achieve the country’s first cross-border electricity supplier defective consumer goods recall. Alibaba is the whole network is not a recall of imported bottles. Zhejiang inspection and Quarantine Bureau said that the recall played a demonstration and benchmarking. In order to further protect the interests of consumers, the current Alibaba and the Zhejiang inspection and Quarantine Bureau to establish an interactive mechanism, can quickly deal with substandard substandard goods sampling.
on the morning of May 30th, Zhejiang inspection and Quarantine Bureau announced its recent cross-border electricity supplier imports of consumer goods sampling results. The total extraction of adult clothing, food and children’s products and other types of samples of the 58 batch, after testing the 39 batch of substandard, which involves the quality of the unqualified batch of 9, the quality of failure rate of 15.5%. Spot coverage of online and offline business platform involved in cross-border electricity supplier, including: Tmall, Taobao, NetEase, international Jingdong global purchase, koala net, honey bud, Beibei Suning overseas purchase etc..
and the Zhejiang inspection and quarantine bureau established a rapid interaction mechanism. On the day of the results of the sampling, the Alibaba will be an evaporation residue exceeded the imported bottles made the whole network processing.
April 28th, the Zhejiang inspection and Quarantine Bureau sent a random sampling record, the same day the Alibaba on the record of substandard products carried out under the whole network shelf, and notify the business conduct self-examination. After that, we contacted the whole network through the business of all consumers to buy a bottle of substandard milk, a refund of the proceeds." Alibaba platform commodity management center director Li Xihan said, in order to protect the interests of consumers, the Alibaba has been with the Zhejiang inspection and quarantine bureau established a linear contact window mechanism, can quickly handle cross-border goods unqualified. In addition, the two sides also established a safety risk rating system for imported substandard products, depending on the dangers of the product launch different treatment programs.
inspection and Quarantine Bureau of Zhejiang, deputy director of the Department of supervision, deputy director Zhang told reporters, Zhejiang inspection and Quarantine Bureau attaches great importance to cross-border e-commerce work. In order to strengthen the fight against cross-border electricity supplier fake and shoddy goods, the Bureau and Alibaba to establish a subsequent disposal of collaborative mechanisms. "Because of the subsequent disposal mechanism, we can work together to achieve the country’s first Alibaba cross-border electricity supplier defect product recall, in the case of accumulated experience for future cross-border defects of consumer goods, the demonstration and benchmark. With the rise in cross-border electricity supplier consumption in the proportion of the overall consumption of the residents, the recall of substandard goods should become the norm. On the one hand is to protect the interests of consumers, on the other hand, in order to ensure the healthy and sustainable development of cross-border electronic business platform."